Improve Thinkific Courses Retention with Mixpanel Analytics

Boosting Student Retention: Leveraging the Benefits of Mixpanel Integration

Muffaddal Qutbuddin
3 min readMay 25, 2023

As a Thinkific course creator, your primary goal is to create a course that students love and will keep coming back to. One of the ways to achieve this is to track and analyze user data. Mixpanel is a powerful analytics tool that helps you understand your students’ behavior and optimize your course content and engagement strategies. Integrating Thinkific with Mixpanel can do you wonders. In this article, we’ll explore how to use Mixpanel analytics to improve your Thinkific course retention.

1. Set up Mixpanel for your Thinkific site

Before you can start tracking user data, you need to set up Mixpanel for your Thinkific site. This involves creating a Mixpanel account, integrating it with your Thinkific site, and configuring your tracking settings.

2. Define your retention metrics

The next step is to define your retention metrics. These are the key indicators that will help you track your students’ engagement and retention levels. Some of the retention metrics you should consider tracking include:

  • Active users: This is the number of students who have accessed your course within a given period.
  • Retention rate: This is the percentage of students who continue to use your course over time.
  • Course completion rate: This is the percentage of students who complete your course.

By tracking these metrics, you can identify areas where your course content and engagement strategies are working and areas where you need to make improvements.

New and Active Users in last 7 days report in Mixpanel, by Muffaddal

3. Analyze your retention metrics

Once you’ve defined your retention metrics, you need to start analyzing them. Mixpanel provides a wide range of data visualization tools that make it easy to visualize your retention metrics and identify trends and patterns. For example, you can create retention curves that show the percentage of students who continue to use your course over time.

Retention of students who continue to engage with courses overtime, by Muffaddal

4. Identify areas for improvement

Based on your retention metrics analysis, you should be able to identify areas where your course content and engagement strategies are working well and areas where you need to make improvements. For example, if you notice a high drop-off rate at a particular point in your course, you may need to re-evaluate your course content or engagement strategies for that section.

Content View Rate for new users, by Muffaddal

We can clearly see on the above funnel that only 14% of the users view any content after signing up. There is a big area of improvement for new users. Mixpanel can help answer many deeper user-centric answers that can improve your business and drive growth.

5. Make data-driven improvements

Finally, use the insights you’ve gained from your retention metrics analysis to make data-driven improvements to your course content and engagement strategies. For example, you may need to restructure your course content to make it more engaging or create new engagement strategies such as quizzes or interactive activities.

In conclusion, Mixpanel analytics is a powerful tool that can help you improve your Thinkific course retention. By tracking your retention metrics, analyzing the data, and making data-driven improvements, you can create a course that students love and will keep coming back to. So, if you haven’t already, set up Mixpanel for your Thinkific site and start tracking your retention metrics today!

What else you can do with Thinkific and Mixpanel? Read more

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